Privacy Policy

With this data protection declaration, we inform you which personal data is collected in connection with your use of our website doublespark-entertainment.de and for what purposes this personal data is processed. We also inform you about your rights as a data subject.

1 General information

1.1 Personal data

The subject of data protection is personal data. According to Art. 4 No. 1 of the General Data Protection Regulation (GDPR), this is any information relating to an identified or identifiable natural person; this includes, for example, names or identification numbers

1.2 Responsible & Contact

DoubleSpark Entertainment GmbH, Gottlieb-Daimler-Str. 3, 79395 Neuenburg am Rhein, Germany, is responsible for the processing of your personal data. You can also contact us via email (click to view) and by telephone on +49 (0) 7631 9388477.

1.3 Processing of personal data

We process personal data in compliance with the relevant data protection regulations. Data processing by us only takes place on the basis of legal authorisation. When using our website, we process personal data to fulfil a contract to which you are a party or at your request to carry out pre-contractual measures (Art. 6 para. 1 lit. b GDPR), to fulfil a legal obligation (Art. 6 para. 1 lit. c GDPR) or if the processing is necessary to protect our legitimate interests or the legitimate interests of a third party, unless your interests or fundamental rights and freedoms, which require the protection of personal data, prevail (Art. 6 para. 1 lit. f GDPR). We may also process personal data on the basis of your consent (Art. 6 para. 1 lit. a GDPR).

1.4 Data erasure and storage duration

Unless otherwise stated, we delete or anonymise your personal data as soon as it is no longer required for the purposes for which we collected it. We will also continue to store your data if we are obliged to do so for legal reasons or if the data is no longer required for criminal prosecution or to secure, assert or enforce legal claims. The data will then be restricted in processing and will no longer be available for other processing.

2 Hosting of the website

We have commissioned Amazon Web Services EMEA Sarl, 38 Avenue John F. Kennedy, L-1855 Luxembourg ("AWS") to host this website. AWS acts for us as a processor within the meaning of Art. 28 GDPR and may only process data in accordance with our instructions. You can find the privacy policy here: https://aws.amazon.com/de/privacy/. We have chosen Frankfurt (Germany) as our server location.

We also use the CloudFront service, which is also provided by AWS. CloudFront is a content delivery network (CDN) that serves to optimise the loading times of our website and increase technical reliability. The content of our website, such as images, videos or other static data, is stored in so-called "edge locations" of Amazon CloudFront, which are distributed worldwide. When you access our website, the server that is most efficient for delivering the content is automatically selected based on technical criteria such as the shortest network latency or the lowest utilisation. The data is generally processed within the EU, although it cannot be ruled out that it may also be transferred to third countries in individual cases due to CloudFront's global network operation.

3 Automated data collection

When you access our website, your device automatically transmits data for technical reasons: URL accessed, date and time of access, referrer and IP address. This data is stored exclusively for technical reasons and to ensure the security of our website and is not assigned to a specific person at any time. The processing serves to safeguard our legitimate interests in a stable and secure website, Art. 6 para. 1 lit. f GDPR.

4 Cookies

We use so-called "cookies" to offer you a comprehensive range of functions and to make the use of our website more convenient. "Cookies" are small files that are stored on your computer with the help of your internet browser. We only use technically necessary cookies, which are deleted after you leave our website. We use the following cookies:

preferredLanguage: To enable you to use our website in your preferred language, we use a cookie that saves your language settings. Without this cookie, the language setting would be reset when you switch to another page within the website or when you visit it again. The cookie ensures that your selected language is retained.

If you do not wish cookies to be used, you can prevent them from being stored on your end device by making the appropriate settings in your internet browser. Please note that this may limit the functionality and range of functions of our website.

These cookies cannot identify you as a person. In any case, the use of cookies is justified on the basis of our legitimate interest in a needs-based design of our website, Art. 6 para. 1 lit. f GDPR.

5 Contact us

If you contact us (e.g. via our contact form), we will process your data, including the contact details you provide, for the purpose of processing and responding to your enquiry. The processing takes place on the legal basis of Art. 6 para. 1 lit. b GDPR.

6 Newsletter

We offer a free newsletter. Our newsletter keeps you up to date on DoubleSpark products, competitions and promotions. To register, we need your e-mail address and your consent to contact you on the topics mentioned. Your data will be transmitted to our service provider Brevo. After registration, we will send you a confirmation e-mail with a link that you must click on to complete your registration. This process corresponds to the so-called double opt-in procedure and serves as proof that you are the owner of the e-mail address.

We have commissioned Brevo, offered by Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin, Germany, to store the data collected and to send our newsletter. Brevo acts for us as a processor within the meaning of Art. 28 GDPR and may only process data in accordance with our instructions. You can find the privacy policy here: https://www.brevo.com/de/legal/privacypolicy/.

In this case, your personal data will be collected and processed on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent at any time with effect for the future by unsubscribing from the newsletter. Each newsletter contains information on how you can unsubscribe from the newsletter with effect for the future. A cancellation or your unsubscription does not affect the legality of the processing carried out until your cancellation.

We also store your IP address as well as the date and time of registration in order to be able to prove your consent. This processing is based on Art. 6 para. 1 lit. c GDPR.

6.1 Newsletter analysis (anonymised)

In order to continuously improve the quality and relevance of our newsletter, we also analyse the reading behaviour of our subscribers. The analysis is anonymised. We record the following key figures:

Open rate: We check how many recipients have opened the newsletter in order to analyse whether our content and subject lines are appealing.
Click rate: We analyse which links in the newsletter are clicked on to find out which topics are particularly relevant for our readership.
Unsubscribe rate: We record how many users unsubscribe from the newsletter in order to identify potential for improvement in our content or the frequency with which it is sent.

7 Third-party content

In addition to the content already mentioned, we have integrated further content and functionalities from third-party providers on our website. The content in question is regularly loaded from the servers of the respective providers, so that your end device transmits certain technically necessary data to the third-party provider. In particular, it cannot be ruled out that these providers may become aware of the IP address assigned to you. The integration is regularly carried out using the JavaScript programming language. You can prevent integration in these cases by installing a JavaScript blocker, for example. Insofar as personal data is processed by us, this is done on the basis of our legitimate interests in being able to provide our users with the corresponding content and functionalities and to be able to operate our website economically, Art. 6 para. 1 lit. f GDPR.

Functions and content of the service pretix, offered by rami.io GmbH, Berthold-Mogel-Straße 1, 69126 Heidelberg, Germany, are integrated within our event offer. This includes the ticket shop, which is integrated via a JavaScript widget. When you buy a ticket, pretix uses a technically necessary cookie to enable the order process and to remember which shopping basket belongs to you. The cookie is set as soon as you interact with the widget. pretix does not store any IP addresses, browser information or other unnecessary metadata beyond the duration of your enquiry. You can find more information about data protection at pretix here: https://pretix.eu/about/de/privacy

8 Our social media presence

Our presence on social networks and platforms serves to improve active communication with our customers and interested parties. We use them to provide information about our company and our products.

When you visit our social media pages, we process certain data from you when you interact with our pages, e.g. by marking a post with "Like", commenting or providing other content. The data processing in this regard is regularly based on your consent (Art. 6 para. 1 lit. a GDPR). You can withdraw your consent at any time, e.g. by deleting the content in question. This does not affect the lawfulness of the processing carried out to date. Further data processing may take place in order to receive and process an enquiry or message (Art. 6 para. 1 lit. b GDPR). Furthermore, we may process your publicised profile data if we have a legitimate interest in doing so (Art. 6 para. 1 lit. f. GDPR), e.g. the pursuit of economic interests and your interests do not outweigh this.

We are also jointly responsible with Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland for the processing of so-called Insights data when you visit our Facebook fan page. Facebook uses this Insights data to analyse behaviour on our Facebook fan page and provides us with this data in anonymised form. For this purpose, we have concluded an agreement with Facebook Ireland Ltd. on joint responsibility for data processing, which you can view here: https://www.facebook.com/legal/terms/page_controller_addendum. In this agreement, Facebook Ireland Ltd. undertakes, among other things, to assume primary responsibility under the GDPR for the processing of Insights data and to fulfil all obligations under the GDPR with regard to the processing of Insights data. The processing serves our legitimate economic interests in the optimisation and needs-based design of our Facebook fan page, Art. 6 para. 1 lit f. GDPR.

In principle, your data may be automatically collected and stored for market research and advertising purposes when you visit our social media pages. This data is used to create so-called user profiles using pseudonyms. These can be used, for example, to place adverts within and outside the platforms that presumably correspond to your interests. Cookies are generally placed on your device for this purpose. The visitor behaviour and interests of the users are stored in these cookies. This serves in accordance with Art. 6 para. 1 lit. f. GDPR to safeguard our legitimate interests, which predominate in the context of a balancing of interests, in an optimised presentation of our offer and effective communication with customers and interested parties. If you are asked by the respective social media platform operators for consent (agreement) to data processing, e.g. with the help of a checkbox, the legal basis for data processing is Art. 6 para. 1 lit. a GDPR.

We would also like to draw your attention to the fact that the operators of the social networks process personal data in accordance with their respective terms of use and data protection notices. For detailed information on the processing and use of data by the providers on their pages as well as contact options and your rights in this regard and setting options to protect your privacy, in particular opt-out options, please refer to the providers' data protection notices linked below. If you still need help in this regard, you can contact us.

Facebook, Instagram & Threads: The controller for data processing via Facebook, Instagram and Threads is Meta Platforms Ireland Ltd, Merrion Road, Dublin 4, D04 X2K5, Ireland. The privacy policy can be found here: https://www.facebook.com/privacy/policy. The addendum for Threads can be found here: https://help.instagram.com/515230437301944. Your personal data may also be made available to other Facebook companies. This may result in the transfer of personal data to the USA and other third countries for which there is no adequacy decision by the EU Commission. In this case, Facebook will use the standard data protection clauses approved by the EU Commission, which constitute a suitable guarantee for a transfer to a third country in accordance with Art. 46 para. 2 lit. c GDPR. You can find information on opt-out options at https://accountscenter.facebook.com/ad_preferences.
X (formerly Twitter): If you live outside the USA, Twitter International Company, One Cumberland Place, Fenian Street Dublin 2, D02 AX07 Ireland is responsible for data processing via the Twitter platform. You can find Twitter's privacy policy here: https://x.com/de/privacy. Please note that Twitter International Company also transfers personal data to third countries outside the European Economic Area for which there is no adequacy decision by the EU Commission. If such a transfer occurs, Twitter will use the standard data protection clauses approved by the EU Commission, which constitute a suitable guarantee for a transfer to a third country in accordance with Art. 46 para. 2 lit. c GDPR. You can find information on opt-out options at https://x.com/settings/account/personalization.
LinkedIn: If you are based in the EU/EEA or Switzerland, LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland, is responsible for data processing via the LinkedIn platform. LinkeId's privacy policy is available here: https://www.linkedin.com/legal/privacy-policy. Please note that LinkedIn also transfers personal data to third countries outside the European Economic Area for which there is no adequacy decision by the EU Commission. If such a transfer occurs, LinkedIn will use the standard data protection clauses approved by the EU Commission, which constitute a suitable guarantee for a transfer to a third country in accordance with Art. 46 para. 2 lit. c GDPR. Information on opt-out options can be found at https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.
YouTube: YouTube is operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google Ireland"). You can find Google Ireland's privacy policy here: https://policies.google.com/privacy?hl=de. It also contains information about the settings options for your Google account. Please note that your Google account may be used for various Google services (e.g. Gmail, YouTube, Google Search) and that Google Ireland may combine personal data relating to the Google services you use in accordance with your Google account settings. This may also result in processing by Google LLC in the USA or its subsidiaries. There is no adequacy decision by the EU Commission for the USA. If such a transfer takes place, Google will take appropriate data protection measures, e.g. by concluding the standard data protection clauses approved by the EU Commission, which constitute a suitable guarantee for a transfer to a third country in accordance with Art. 46 para. 2 lit. c GDPR.
Pinterest: For users from the European Economic Area, Pinterest Europe Ltd, Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland is responsible for data processing via Pinterest. Pinterest's privacy policy is available here: https://policy.pinterest.com/de/privacy-policy. There is no adequacy decision by the EU Commission for the USA. Please note that Pinterest also transfers personal data to third countries outside the European Economic Area for which there is no adequacy decision by the EU Commission. If such a transfer occurs, Pinterest will take appropriate data protection measures, e.g. by concluding the standard data protection clauses approved by the EU Commission, which constitute a suitable guarantee for a transfer to a third country in accordance with Art. 46 para. 2 lit. c GDPR. Information on opt-out options at Pinterest can be found at https://de.pinterest.com/settings/privacy/.
TikTok: For users from the European Economic Area, WeWork, 125 Kingsway, London, WC2B 6NH, England and TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland are responsible for data processing via TikTok. TikTok's privacy policy is available here: https://www.tiktok.com/legal/page/eea/privacy-policy/de. Please note that TikTok also transfers personal data to third countries outside the European Economic Area for which there is no adequacy decision by the EU Commission. If such a transfer occurs, TikTok will use the standard data protection clauses approved by the EU Commission, which constitute a suitable guarantee for a transfer to a third country in accordance with Art. 46 para. 2 lit. c GDPR. Information on opt-out options at TikTok can be found at https://www.tiktok.com/privacy/ads-and-your-data.

9 Automated individual decisions or profiling measures

We do not use automated processing to make a decision or profiling.

10 Your rights as a data subject

You have the following rights vis-à-vis us with regard to the processing of your personal data carried out by us. To assert your rights, you can contact us via one of the contact channels listed above.

10.1 Right to information

You have the right to receive information from us at any time upon request about the personal data processed by us concerning you to the extent and under the conditions of Art. 15 GDPR and § 34 Federal Data Protection Act (BDSG).

10.2 Right to rectification of incorrect data

You have the right to demand that we correct your personal data immediately if it is incorrect.

10.3 Right to cancellation

You have the right to demand that we erase the personal data concerning you under the conditions described in Art. 17 GDPR and Section 35 BDSG.

10.4 Right to restriction of processing

You have the right to demand that we restrict processing in accordance with Art. 18 GDPR.

10.5 Right to data portability

You have the right to receive from us the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format in accordance with Art. 20 GDPR.

10.6 Right of objection

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based, inter alia, on point (e) or (f) of Article 6(1) GDPR pursuant to Article 21 GDPR.

10.7 Revocation of consent

You have the right to withdraw any consent given to us. Such a revocation does not affect the legality of any processing that has taken place on the basis of the consent until the revocation.

10.8 Data processing when exercising your rights

We would also like to point out that we process the personal data you provide when exercising your rights for the purpose of implementing these rights and to be able to provide evidence of this. This processing is based on the legal basis of Art. 6 para. 1 lit. c GDPR.

11 Right to lodge a complaint with a supervisory authority

In accordance with Art. 77 GDPR, you have the right to contact a supervisory authority if you are of the opinion that the processing of your personal data by us violates data protection regulations.

Status: 16 January 2025